Frequently Asked Questions
Frequently Asked Questions
We know it’s important for your questions to be answered!
Start by reading through our Frequently Asked Questions, and if your question still isn’t answered…
Pop Up Picnics
-
The booking process on our website was designed to create an easy step by step booking process, by selecting what services & additional add-on’s you would like and submitting a request with the ability to share what exact ideas and goals you have for in mind for your event. Take a look at our Pop Up Picnics page here, and then book your service here.
-
We suggest locking in your date and submitting your event details as soon as possible. You will then receive a deposit invoice to hold your date, we can then plan further details for your event. Our dates are filled on a first come, first served basis.
-
We suggest you book 1 - 3 months in advance so we can assure to save your date and organize any specific or custom requirements for your event as well as vendors, if need be. However, depending on availability, we do take bookings up to 7 days before an event.
-
Throughout the whole year we operate Friday’s – Sunday’s 11am - 8pm. However, for June, July & August, we operate all week long from 10am - 7pm.
We do have some flexibility depending on the event. The pop up picnic requires time for us to set up and tear down, so each event will be booked accordingly. We also offer additional hourly add-ons, which you can find out about here.
-
We are based out of White Rock, BC, but we love to travel the Lower Mainland, the mountains, and all over Vancouver Island. Whether it’s in your home, backyard, beach, or a desired area near you. If you are having trouble finding a location, we can offer you our suggestions. Delivery is free within a 30km radius of White Rock. Locations outside of this radius require a travel fee.
-
We have teamed up with other small local businesses to provide food for you and your guests — whether it be individual charcuterie boards or large spreads. We even have options for custom dog and kid charcuterie boards! Please reach out and tell us what you have in mind, as well as let us know about any food allergies and preferences ahead of time.
-
Unfortunately, we do not serve alcohol at this time. While consumption of alcohol is prohibited in most local parks, there are few parks that do permit alcohol consumption in the Lower Mainland, in which case you my consume alcohol at your discretion. If you are interested in these locations, please inquire for more information.
-
In the event of rain or other weather setbacks, we suggest you have a back-up location for your picnic. Otherwise, we can provide you with a tent as an add-on for an additional fee.
-
You are responsible for all of Coastal Events equipment that was provided for you during your event. Leaving the picnic unattended before a staff member returns in not permitted. If you would like to leave earlier, we ask that you contact us and wait for a staff member to show up for take down before leaving. Thank you for your understanding.
-
Cancellation is permitted without forfeiting your deposit if we are notified at least 60 days prior to your event. Any cancellation within 60 days prior to your event will result in your deposit being forfeited.
-
You may make changes to your event up to 10 days prior to your event. There may be some limitations, which will be dependent on your specific event. Just let us know and we are happy to do our best to accommodate.
-
Please see our agreement for the detailed terms and conditions, including deposit. In order to secure your reservation, the agreement needs to be signed and your deposit paid. Under the agreement we will specify the services to be provided, the total rate for your event and then any additional fees for add-ons that you may choose and any extensions of the time agreed upon for your event.
-
Payment options are available within the electronic invoice we will send to you. The invoice provides for a convenient quick link to payment by card or direct deposit from your bank.
VW Bus + Photobooth
-
Throughout the whole year we operate Friday’s – Sunday’s 11am - 8pm. However, for June, July & August, we operate all week long from 10am - 7pm.
We do have some flexibility depending on the event. The Photo Bus requires time for us to set up and tear down, so each event will be booked accordingly. We also offer additional hourly add-ons, which you can find out about here.
-
Yes. The VW Bus or Photobooth may be rented on its own. We do find most of our clients enjoy the combined event experience of the bus and photobooth together.
-
We suggest locking in your date and submitting your event details as soon as possible. You will then receive a deposit invoice to hold your date, we can then plan further details for your event. Our dates are filled on a first come, first served basis.
-
We suggest you book 1 - 3 months in advance so we can assure to save your date and organize any specific or custom requirements for your event as well as vendors, if need be. However, depending on availability, we do take bookings up to 7 days before an event.
-
We are based out of White Rock, BC, but we love to travel the Lower Mainland, the mountains, and all over Vancouver Island. Whether it’s in your home, backyard, beach, or a desired area near you. If you are having trouble finding a location, we can offer you our suggestions. Delivery is free within a 30km radius of White Rock. Locations outside of this radius require a travel fee.
-
Yes, we do provide props! Click here to see the props we have available. For an additional fee, we are also able to provide custom props based on your requests. Some limitations may apply.
-
Our VW Bus and Photobooth are available year-round and are perfect for corporate events, holiday gatherings and events, school and graduation events, and weddings. We can provide the photo booth without the bus in virtually any location at anytime of year. The bus is better suited for outdoor events April through September, however, is available for indoor events all year round.
-
We find our clients typically enjoy the photobooth and bus experience for a minimum of three hours, depending on the event. Our minimum booking requirements are for a two hour period.
-
We typically arrive 30 – 60 minutes prior to the start time designated in your booking for setup. We will discuss the set-up requirements with you upon your booking for your particular event. We will typically require an area that is at least 40 feet by 20 feet in area to accommodate the bus, props (if any), and photo booth on a flat and even surface. We also require reliable access to internet connection when sending images instantly. If internet is not available, SMS and email will queue and be sent when internet becomes available. = If no coverage becomes available during your event, we will send all digital copies to you within seven days of your event.
-
In the event of rain or other weather setbacks, we suggest you have a back-up location for your picnic. Otherwise, we can provide you with a tent as an add-on for an additional fee.
-
Our photobooth provides both physical prints as well as electronic photos that may be shared and uploaded to your personal mobile device. The number of photos that may be physically printed is approximately 200 but of course, the number of electronic photos are unlimited!
-
All uploaded photos from your event are deleted within ten days from the end of your event.
-
Cancellation is permitted without forfeiting your deposit if we are notified at least 60 days prior to your event. Any cancellation within 60 days prior to your event will result in your deposit being forfeited.
-
You may make changes to your event up to 10 days prior to your event. There may be some limitations, which will be dependent on your specific event. Just let us know and we are happy to do our best to accommodate.
-
Please see our agreement for the detailed terms and conditions, including deposit. In order to secure your reservation, the agreement needs to be signed and your deposit paid. Under the agreement we will specify the services to be provided, the total rate for your event and then any additional fees for add-ons that you may choose and any extensions of the time agreed upon for your event.
-
Payment options are available within the electronic invoice we will send to you. The invoice provides for a convenient quick link to payment by card or direct deposit from your bank.